monet SportsbookQRIS, e-wallet, mobile banking, local payment & online payment Virtual Account Banking

DANA deposit and withdrawal

DANA is one of the fastest payment rails on monet. To deposit using DANA, link your DANA wallet to your monet account after verification. Our platform shows your DANA balance in the deposit interface; select the amount you wish to transfer. DANA deposits on monet clear instantly or within subject to verification. For withdrawals, submit your request on the Withdrawal Request page, and funds return to your linked DANA wallet within subject to verification if your account is verified. DANA supports deposit ranges from modest amounts up to typical session budgets; exact limits depend on your DANA account tier. No fees are charged by monet on DANA transactions, though your DANA provider may deduct small amounts. If a DANA deposit does not credit after subject to verification, contact our support team with your transaction ID. Our monet help desk has access to DANA transaction logs and can escalate to DANA's support if needed.

OVO and GoPay usage

OVO and GoPay are popular e-wallet choices on monet. Both require account binding: enter your phone number linked to OVO or GoPay, and our platform requests one-time confirmation via your wallet app. After binding, deposits are instant and withdrawals process within subject to verification. OVO and GoPay KYC requirements mirror monet's verification — you must confirm your identity before withdrawal. account preferences on monet vary by wallet tier; standard OVO and GoPay users can deposit up to typical daily spending amounts. Withdrawal minimums on monet are modest, but your e-wallet app may impose separate limits. Many users on monet pair OVO or GoPay with a bank VA backup method for flexibility. If you encounter a failed OVO or GoPay transaction, our monet support team can check your binding status and resend confirmation prompts. Both wallets work seamlessly on the monet mobile app.

BCA, Mandiri, BRI, BNI virtual account

Bank virtual accounts (VA) are a cornerstone of monet's deposit and withdrawal system. When you link a bank account on monet, our system generates a unique VA number for your name at that bank. To deposit, transfer funds from your personal account to the monet VA number — the transfer clears within subject to verification. Withdrawal requests on monet are processed back to the same bank account, arriving within subject to verification on BCA or Mandiri and subject to verification on BRI or BNI, depending on your bank's processing schedule. Bank VAs on monet have no per-transaction fees from our platform; your bank may charge standard wire or VA fees. Multiple bank accounts can be linked to one monet account, giving you flexibility. If a bank VA deposit has not credited after subject to verification, check your sending bank's confirmation email and contact monet support with the reference number. BCA and Mandiri are generally fastest on monet; BRI and BNI are reliable but may queue during peak hours.

Fees, limits and verification

monet does not charge deposit or withdrawal fees directly. However, QRIS transfers and virtual account methods may incur small fees from your bank or payment provider — these are transparent at the point of transaction. account preferences on monet range from modest starting amounts (suitable for first-time players) up to higher ranges for regular members; your tier and KYC status determine your ceiling. Withdrawals on monet require full KYC: ID upload, phone confirmation, and sometimes a video call for accounts flagged by our automated checks. KYC typically completes within subject to verification during business hours. Once verified, your withdrawal limit matches your account preferences. If you exceed a limit, contact our support team to request a review — they may ask for additional documents depending on the amount. Standard verification on monet is free; we never charge for the KYC process. Unverified accounts can deposit but cannot withdraw, making early verification important.

Resolving a stalled transaction

If a deposit has not credited to your monet account after the expected processing window, first confirm the transfer was sent from your payment provider's app (check your transaction history on DANA, OVO, GoPay, or your bank app). If your payment provider shows "success," the funds are en route. Contact monet support with your transaction ID, amount, and timestamp; our team will trace the transaction in real time. Most stalled deposits are resolved within 4 hours on monet. If a withdrawal request is under review longer than expected, it may be pending verification — we'll email you if additional documents are needed. Do not submit duplicate withdrawal requests on monet; instead, contact support to check the status of your first request. If monet's team discovers a system error (rare), we process a manual credit to your account once confirmed. Keep your transaction confirmations and IDs for at least 30 days in case a dispute arises.